One major aspect of a successful business by phone operation is efficient management systems, delivering quality leads to callers, at the best possible times.
The telephone man's vast business by phone experience has enabled him to develop a unique set of call centre systems which work equally well for large or small operations.
He has also created a comprehensive recruitment system which makes hiring staff a simple and cost-effective operation.
I can't rave about Matthew Mewse, the telephone man enough. He was invaluable to us. He completely established our end-to-end operations from recruitment, sales training (that actually worked), back-end administration, the lot. AND, he has more heart and passion about what he does than anyone I've ever met.
Alia Ponga, General Manager, Community Safety Publications Ltd
Over a six-month period Matthew took the call centre from a concept on paper to a successful working reality, generating business for the group in previously untouched areas and improving our customer retention.
Andrew Charlesworth, General Manager, Comtel Communications Ltd
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