Matthew Mewse, the telephone man, is New Zealand's leading business by phone specialist.
His many years' experience selling a wide variety of products and services across many different industries, each with their individual cultures, has given him a unique understanding of how to use the telephone to increase business.
After successfully working as a team leader and call centre manager, Matthew began to wonder if he could teach others the many techniques he'd picked up during his own telephone sales career. After all, it's not rocket science, rather the disciplined application of learned skills, liberally dosed with common sense.
On taking his specialised skills out into the business world, he found that no matter the size of a business or the products/services being sold, upskilling telephone sales staff significantly improves their sales success.
"I wanted to show those managers who think their staff need only a script and some buddy training, the difference that professional telephone technique makes to a sales call, and the profitable outcome which can be generated."
Now, Matthew travels the country training staff to overcome poor telephone skills, setting up award-winning lead management systems, and running his justifiably famous business by phone workshops.
I found Matthew Mewse the telephone man to have the highest integrity and a vast knowledge in his areas of expertise. He has delivered 100 per cent on what we asked for and we look forward to an ongoing relationship that will add value to our business.
Tim Hence, Managing Director, Fashion Traders Ltd
Want to make personal contact with Matthew? Email him by clicking here.
For a comprehensive backgrounder on Matthew Mewse, the telephone man, click here.